Position Overview

Operations Coordinators are responsible for managing the day-to-day operations. More specifically, they coordinate deliveries and pick-ups, plan short-term staffing and support technicians and sales staff both in the office and at events.

Key Job Responsibilities

Short-term staff planning:

• Schedule staff for events confirmed at the last minute

• Modify planning based on client needs and communicate these changes to technicians

• Complete long-term planning based on operational needs

Coordinate logistics:

• Schedule personnel for deliveries and pick-ups

• Plan delivery and pick-up schedules on a daily basis

• Ensure maximum utilization of our truck fleet

• Rent trucks, as needed

Support for events:

• Answer calls from event technicians and help them find solutions to various problems

• Ensure that the chain of communication is always respected

• Be aware of the progress of operations

• Assist the technical staff during the preparation of events

Job Qualifications

• 5+ years experience in the audiovisual field

• Bilingual Preferred (French/English)

• Must have a driver's license

Competencies

• Ability to work well under pressure, adapt to changing priorities/needs and meet deadlines

• Positive attitude

• Commitment to exceptional customer service / exceeding client expectations

• Strong organizational skills

• Excellent communication and interpersonal skills

• Professional approach

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.