Cultural Navigation Coordinator - Health Professional III - Health Equity Branch

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Cultural Navigation Coordinator - Health Professional III - Health Equity Branch

Salary

$61,608.00 - $70,848.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

FAA00911-05/02/24

Department

Department of Public Health & Environment

Division

Division of Disease Control and Public Health Response

Opening Date

05/02/2024

Closing Date

5/16/2024 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

4300 Cherry Creek Drive South, Denver, CO 80246

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

rosalie.esparza@state.co.us

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

Division of Disease Control and Public Health Response - Cultural Navigation Unit- Newcomer Health (NH) Program

You must be a resident of the State of Colorado to be eligible to apply

This is a term-limited position and funding cannot be guaranteed beyond July 31, 2025.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

Be BOLD....Make a REAL difference . . . and join us in serving our communities in advancing Colorado's health and protecting the places we live, work, learn, and play, to create a healthy and sustainable Colorado where current and future generations thrive.

In addition to free parking, access to RTD bus lines, Cherry Creek bike path and flexible working arrangements, click the link below to review additional benefits and perks!!!!

https://cdphe.colorado.gov/careers

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch

Description of Job

The Division of Disease Control and Public Health Response exists to ensure that the Department has the ability to effectively monitor, detect, diagnose, prepare for, and nimbly respond to, all types of conditions and events that impact the public’s health.

The Work Unit: The Cultural Navigation Unit was formed during the height of the COVID-19 pandemic within the Newcomer Health (NH) program in the Health Equity Branch, which is part of the Disease Control and Public Health Response (DCPHR) Division. The purpose of the Cultural Navigation unit is to use expertise in immigrant and newcomer health to create more inclusive public health responses, regardless of culture or language spoken. The main objective of the unit is to pair culturally responsive health navigators with public health teams to improve the inclusion of individuals and communities in public health responses. The unit: 1) enhances existing public health interviews through the addition of cultural navigation; 2) provides cultural navigators in support of state, local, and community-led public health events like testing and vaccination events; and 3) oversees contracted community-based organizations in community outreach and education to both prime individuals for public health interventions and normalize the discussion of COVID-19 and other public health topics with communities.

This Position:Coordinators will serve in three primary focus areas, and depending on the burden of disease, affected communities, and engagement of local health departments, may need to increase or decrease focus in any one of these focus areas. The three primary focus areas include: 1.) Coordinating with contracted community based organizations (CBOs), 2.) Serve as champions of cultural navigation services at the state level. 3.) Collaborate with a select number of Local Public Health Agencies (LPHAs). Specific examples of job related duties are located below.

What you will be doing

Coordination:

The position is responsible for coordinating cultural navigation efforts related to communicable diseases in the state of Colorado. By providing technical support and guidance, this position serves as a liaison between the Cultural Navigation Supervisor, public health teams at the local and state level, and the community-based organizations (CBOs) and individuals contracted to provide cultural navigation support (contractors). This position is responsible for the following activities:

• Manage cultural navigation support requests, by assessing needs, identifying appropriate resources, communicating with contractors, and confirming support provided with all parties involved

• Coordinates scheduling with contractors; confirming availability and appropriately matching capability to activity needs

• Works with Newcomer Health Program Manager, Cultural Navigation Unit Supervisor and unit staff to develop standard operating procedures related to the activities of the cultural Navigation Unit, support requests, and training and scheduling of contractors

• Identifies and integrates updated guidance, procedures, and priorities into work protocol, as needed, for both the Cultural Navigation Unit and contractor

• Communicates with all parties involved in events, or reoccurring program support, to ensure a consistent understanding of requirements and protocols in each situation

• Collaborates with Cultural Navigation Unit, public health teams, CBOs and contractors to establish methods and best practices addressing a variety of activities where cultural navigation will be beneficial

• Supervises participation of contractors in public health activities to insure support provided is in line with program goals

• Coordinates contracts with CBOs, ensuring they understand commitments, and serves as a content specialist, able to answer questions and clarify details related to the contract

• Collaborates with Cultural Navigation Unit, public health teams, and contractors to establish methods and best practices for incorporating cultural navigation support into a variety of activities

Training and Technical Assistance:

The position is responsible for conducting training and providing technical support and guidance for contractors, as well as providing technical support and guidance to public health teams and community based organizations (CBOs) working in areas where cultural navigators are providing support. The position serves as a liaison between the cultural navigation supervisor, public health teams, and contracted CBOs and cultural navigators. The position is responsible for the following activities.

• Guide cultural navigators through the training modules and protocol for each type of event and public health activity they may be supporting

• Instruct contractors on the proper use and requirements related to scheduling systems and online data tracking software

• Guide public health teams and CBOs through the established methods and best practices when including cultural navigators in public health activities

• Serve as the point of contact for contractors during activities that involve integrating cultural navigation into public health efforts

• Provide technical assistance to overcome barriers in integrating cultural navigation that are expressed by public health teams and CBOs

• Manage the training modules and protocol documents, and considers and communicates modifications and improvements to supervisor

• Provide technical assistance to CBOs and LPHAs who receive funding awards to help them understand funding requirements and related deliverables

• In collaboration with the Unit Supervisor, develop tools, resources, and trainings related to meeting funding requirements for CBOs and LPHAs

• Support the monitoring of contractors to ensure that contractual obligations are fulfilled and that contracted entities are in compliance with CDPHE contract monitoring policy and standards, programmatic provisions, and addressing contractor performance issues. Resolves contractual issues in collaboration with supervisor.

• Acts as the point of contact for contractors during activities related to program coordination for funding awards through the cultural navigation initiative

Data Quality and Assurance:

This position is responsible for working with Newcomer Health Program staff, public health teams, CBOs, and contractors to support data collection and reporting needs. Activities this position is responsible for include:

• Oversees the usage of data sharing software, communicating with users to address and resolve any barriers to consistent data entry

• Develops and implements procedures for ensuring high-quality data and strategically consults with supervisor to implement modifications and changes, as needed

• Monitors quantitative metrics within data management systems such as CEDRS, to identify positive COVID-19 tests or other conditions of public health interest in the populations of interest

• Manages data tracking and validation for contracted work, communicating with organizations or individuals to ensure complete documentation according to established protocol

• Understands and can analyze data from multiple systems, all while applying the complexity of required components, which may vary between contractors and activities

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

To be considered for this position, your application must clearly demonstrate that you meet one of the following options outlining the requirements needed for consideration: Your resume will not be accepted to qualify for the minimum qualifications.

OPTION 1

Six (6) years of professional experience in coordinating with multiple stakeholder groups, contract monitoring, designing and conducting adult education, working with community based organizations, working with historically marginalized communities, working in public health response efforts or closely-related to the day-to-day operations.

OR

OPTION 2

Two (2) years of full time professional experience in coordinating with multiple stakeholder groups, contract monitoring, designing and conducting adult education, working with community based organizations, working with historically marginalized communities, working in public health response efforts or other work related to the day-to-day operationsAND graduation from an accredited college or university with a bachelor's degree public health, business administration, public administration or closely-related field.

OR

OPTION

Master's degree from an accredited college or university from an accredited college in public health, , business administration, public administration or closely-related field.

NOTE: Click on the link hereHow to Apply (https://youtu.be/vUwZiY6G24U) to submit a complete application that documents your work history giving details of your qualifications, including how your experience aligns with the minimum and preferred qualifications for this position when listing your work history.

* YOU MUST ATTACH A COPY OF TRANSCRIPTS TO YOUR APPLICATION*

CONDITIONS OF EMPLOYMENT

Must be willing to:

• A pre-employment background check.

• Travel occasionally attend conferences, training, and meet with partners.

• Effective September 20, 2021, this position will require documented proof of full COVID-19 vaccination. New employees will be required to provide attestation to their status with proof of vaccination within three (3) business days of hire.

• Be available in the event of an emergency, (e.g., bio-terrorist attack, chemical attack, disease outbreak or all hazards) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place.

• Be available in the event of the activation of the Continuity of Operations Plan (COOP) and be required to report to work immediately at the regular or alternate location. During this time, travel restrictions may be in place.

  Preferred Qualifications

• Relevant years of state of Colorado service

• Experience working with Microsoft Excel, PowerPoint, and Word

• Experience with contract monitoring or management

• Experience working with refugee, immigrant, and migrant communities

• Experience as a Community Health Worker or Navigator

• Detail oriented

• Comfortability with ambiguity and rapidly changing work/environment

• Experience with program evaluation

• Experience in grant research and writing

• Experience conducting training classes for adult learners

• Experience developing class curriculums and correlating content

• Experience communicating with both internal and external stakeholders

• Descriptive and statistical analysis experience

APPEAL RIGHTS

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by emaildpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go tospb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.govunder Rules.

Supplemental Information

Application packet must include:

• A complete application that documents your work history giving details of your qualifications when listing your work history.

• A copy of your transcripts (unofficial acceptable).

• If you are a veteran, attach a copy of your DD214 to your application.

The Selection Process:

• Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.

• A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.

E-Verify: CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (http://www.dhs.gov/e-verify) , including your rights and responsibilities.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Daniel Mckenna at daniel.mckenna@state.co.us or call 303-692-6319.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first- ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt to upload (attach) it.

CDPHE IS A TOBACCO FREE CAMPUS

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

If you are a previous or current state of Colorado employee and know your Employee Identification Number (EID) please provide that below.

02

Did you attach a copy of your transcripts to your application? (unofficial copy accepted.

• Yes

• No

  03

  If you are a veteran did you attach a copy of your DD214?

  04

  The starting salary for this position will be $61,608-$70,848 annually depending on a variety of factors. Are you willing to accept a hiring salary within this range?

• Yes

• No

  05

  Please provide an example of an equity initiative that you have worked on or an example of how you have advanced health equity that demonstrates your strategic leadership and communication abilities. What was your role? Describe the initiative and steps you took to reach the desired outcome. (1-2 paragraphs)

  06

  Describe your experience in community health outreach, public health, or public administration. Include how your experience and how it relates to the duties in this position. (1-2 paragraphs)

  07

  Please describe how your work experience, lived experience, and unique skills make you a great candidate for this position. (1-2 paragraphs)

  Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

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Website

https://careers.colorado.gov/

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