Program Coordinator - Hybrid

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Program Coordinator - Hybrid

Salary

$56,028.00 - $89,652.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

IIB 00740 05/14/2024

Department

Colorado Department of Human Services

Division

OBH - CMHIP

Opening Date

05/14/2024

Closing Date

6/4/2024 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

3824 W Princeton Circle Denver, CO 80236

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Stephanie.Karle@state.co.us

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

This position is open to current Colorado residents only.

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

Located within the Colorado Department of Human Services (CDHS), the Office of Civil and Forensic Mental Health (OCFMH) is responsible for policy development, service provision and coordination, program monitoring and evaluation, and administrative oversight of the forensic behavioral health system. OCFMH operates the Colorado Mental Health Hospitals at Fort Logan and Pueblo and the Forensic Services Division.

The Forensic Services Division is responsible for six departments including Forensic Community Based Services (FCBS), Jail Based Evaluation and Restoration (JBR), Outpatient Restoration (OPR), the Forensic Support Team (FST), the Court Services Department and the Operations Department.

The work unit is responsible for the direction of the Outpatient Restoration Program for the State of Colorado. This program responds to referrals for individuals’ court orders for restoration of competency treatment for both adults and juveniles, as mandated by statute to be completed by CDHS. Outpatient Restoration works closely with the Court Services Department, Legal Medical Records, Bridges Liaisons, Forensic Support Team, community mental health, private practice providers, and the criminal and juvenile courts statewide.

Our team works to facilitate competency restoration services in the community setting for individuals who have been found incompetent to proceed and can participate in services in their community. Our staff are required to maintain updated skills, knowledge, abilities, and competencies necessary to the position through continuing education, clinical supervision, literature review, and discipline and team development. This position may be required to travel throughout Colorado to meet the needs of the department.

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CDHSCareers

Description of Job

This Program Coordinator provides direct oversight and monitoring of daily operations of the Outpatient Restoration Program for the CDHS Office of Civil and Forensic Mental Health. This includes the responsibility of multiple contracted providers throughout the state, maintaining positive and productive working relationships with contracted providers, facilitating the assignment of clients, and communicating with internal and external stakeholders. This position is familiar with statutes to assist in developing and implementing internal and external policies and procedures. The Program Coordinator is a liaison between multiple contractors and the courts, the Bridges Program, ancillary treatment providers, and internal departments specific to competency. This position completes audits of providers to assess all contractor performance in providing restoration services and they provide feedback and coaching to contracted providers whose performance is not meeting contract standards. This position serves as the lead staff member who reviews referral information from courts and determines the assignment of clients to appropriate providers. The Program Coordinator tracks provider capacity and communicates gaps in services to the Program Director. This position researches, identifies, and implements best practices and develops and maintains training, documentation, and resources for the contracted providers.

Communication and Community Outreach:

• This position will be required to build expertise regarding the Mental Health and Criminal Justice Systems.

• May conduct provider and stakeholder training on various topics and present at meetings and conferences statewide. Additionally, this position communicates audit results with contracted providers coaching them through issues that arise.

• Host informal and formal training. Create guidelines and policies to address new and emerging situations that affect our providers and our internal stakeholders.

  Contractor Management and Program Development:

• This position serves as the primary contact for multiple contractors’ programs assessing performance through on-site visits and video-conference calls to ensure fidelity of the outpatient restoration program.

• This position assists and reinforces best practices and aids the contractors in problem-solving.

• This position informs the Program Director, the Court, and other stakeholders about compliance issues and provider success.

• This position informs the courts of the admissions, discharges, or other significant issues the court needs to be made aware including non-engagement or other restoration-related issues.

• The Program Coordinator keeps the Program Director informed of the program's performance, compliance, and issues or concerns as they occur.

  Data Gathering and Integrity:

• The Program Coordinator gathers data as outlined by program and statutory standards and ensures the fidelity of the data through database troubleshooting and collaboration with data teams.

• Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Experience Only:

Six (6) years of relevant experience in an occupation related to the work assigned to

this position

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation

related to the work assigned equal to six (6) years

Special Qualification:

• 3 years’ experience in the mental health field

Preferred Qualifications:

• Familiarity with competency to proceed and/or adult and juvenile populations

• Master's degree in an occupational field related to the work assigned to the position such as criminal justice or behavioral health

Conditions of Employment:

• Full background check and reference check required

• Must possess a valid, unrestricted U.S. Driver's License

• Travel – May require travel throughout Colorado utilizing state vehicles when possible

• On-call Status – Occasional

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please contact Stephanie.Karle@state.co.us

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high-quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• Employee Wellness program (https://coloradostateofhealth.com/)

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

  *Some positions may qualify for the Public Service Loan Forgiveness Program. For more

  information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

  Our Values:

  We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

  Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

  We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

  Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

  We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

  Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

  We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

  ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

  THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

Toll-Free Applicant Technical Support

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

02

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

03

(Multiple Choice) The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

• This information is available to me and I have read this information.

• I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

  04

  Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

• Yes

• No

  05

  Describe your experience in the behavioral health or criminal justice field and how that experience would translate to this position.

  06

  A successful candidate would possess the ability to manage and prioritize tasks. Give an example of a time when you did this successfully. What tools or processes did you use?

  07

  Describe the competency system in Colorado. How do you believe the Outpatient Restoration Program improves this system?

  Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

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Website

https://careers.colorado.gov/

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