Scope:

Responsible for working with individuals or families experiencing homelessness to resolve their housing crisis as quickly as possible. The Coordinated Entry Specialist (CAM) is responsible for identifying, assessing, and completing intake and data entry for individuals and families in order to make the appropriate referrals to community resources.

Essential Functions

• Utilize a trauma-informed approach to engagement focused on creating safety and transparency for households experiencing homelessness
• Facilitate strengths-based conversations with households that explore opportunities and identify resources to divert households from entering emergency shelter
• Assist individuals and families in identifying immediate alternate housing arrangements and, if necessary, connections with services and financial assistance 
• Assess for and complete applicable housing applications with households, including pre-application for Homeless Preference Housing Choice Voucher waitlist
• Conduct progressive and comprehensive screening and assessment to ensure households are connected to relevant and appropriate services.
• Assist households in obtaining vital documents
• Connect individuals and families to mainstream benefits and other community resources that ultimately lead to safe, stable, sustainable and affordable housing
• Input data into Homeless Management Information System (HMIS) to track household demographics, services provided, and housing outcomes
• Maintain complete and accurate case files, including case notes and required documentation
• Actively participate in workgroups, committees and case conferences related to emergency shelter and diversion
• Maintain a positive attitude towards assigned work, clients, and staff, and a willingness to work with others
• Other duties as assigned