Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

Old Dominion Freight Line is currently recruiting for an OS & D Supervisor. The Supervisor of Overages, Shortages, & Damages also known as OS&D, is responsible for minimizing claims and exceptions for the service center assigned. Following up with sales and operations on issues with accounts and supervising the daily operation of the OS&D area. Responsibilities:• Minimize claims and exceptions on freight• Supervise OS&D Clerks and assist where needed in those duties• Coordinate with company drivers on exceptions at time of delivery and enter information of that correspondence in the system• Process overages, damages, refused shipments in a timely manner• Process pictures of bad loads taken daily and forward for correction to original service center locations• Audit delivery receipts and bill of ladings for local drivers to ensure proper procedures are followed• Process shortage reports and start investigations based off of those reports• Monitor claims watch and new customer accounts for any claim issues• Review open claims for assigned terminal and check for reoccurring issues• Communicate with customers on damaged and/or missing loads• Responsible for staff within department including hiring and disciplinary actionQualifications:• High school diploma or equivalent required• Bachelor’s degree preferred• 2 years of experience with operations and/or customer service, preferably in the transportation industry• Supervisory experience preferred• Working knowledge of AS400 and Microsoft Office• Good verbal and written communication skills• Strong interpersonal skills

Compensation Range:

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

($64,616-$80,770)

The employer will consider for employment qualified Applicants with Criminals Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

Working Days:

Monday,Tuesday,Wednesday,Thursday,Friday,

Working Shift:

PM

Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:

• Health, Dental & Vision Benefits

• Short Term & Long Term Disability

• Flex Spending Accounts

• 401(k) Retirement Plan

• Life Insurance

• Wellness Program

• Credit Union access, Vacation & Holiday

• “Birthday Holiday” who doesn’t love some extra attention on their Birthday?

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

California Employee and Job Applicant Privacy Notice/Policy (https://www.odfl.com/us/en/careers/ca-careers-policy.html)

Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.