Job Information
Sedgwick Project Manager in Knoxville, Tennessee
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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Project Manager
PRIMARY PURPOSE :
The role is responsible for the oversight and delivery of Compliance projects across Sedgwick to the agreed timescales. The projects are typically part of data management/purging and will involve overseeing compliance and maintenance of purging relevant data against the appropriate retention schedule(s), ensuring that they:
meet the agreed brief
delivered to time, quality, and objectives
delivered in an integrated manner with other project teams
integrated effectively into operations
are compliant with Sedgwick processes and standards.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Takes full responsibility for delivery of multiple projects using internal teams, partners, and suppliers.
Manage multiple deadlines and stakeholders across multiple countries.
Manage the delivery of projects to the agreed time, budget, and quality.
Develop a full plan for each Compliance Project which supports the business’s aims and plans.
Plans and directs projects from proposal initiation to final operational stage.
Identifying key efficiencies within projects to prevent duplication of effort.
Manage changes to the scope and status of project carefully keeping all stakeholders informed.
Work alongside technical colleagues to manage data retention and deletion projects, ensuring that relevant data is deleted when appropriate and in accordance with specific retention schedules.
Manage project risks and ensure that there are effective processes in place to resolve and escalate delivery issues.
Determine the best method to resolve data errors and inconsistencies.
Reports on project status to key stakeholders within the business areas and within the Internal Audit team.
Understands and reports on compliance projects at an individual level and global lens
Establish close working relationships with key stakeholders.
Deliver robust and efficient solutions for the delivery of Sedgwick’s Compliance projects.
Seeks out and understands Industry Best Practice.
Where appropriate, employs innovative technology and approaches in agreement with business.
Contributes to the creation of any required Business Cases, guides and advises key stakeholders.
Identifies and takes swift corrective action where projects are delayed or failing.
Develops and maintain monthly performance metrics to support Compliance Planning and Control reporting.
Reports on key success indicators.
Continuously improve Compliance project delivery processes.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
QUALIFICATIONS
Education & Licensing
Bachelor's degree with major in Business Administration, Statistics, or Quantitative Analysis from an accredited college or university preferred. Computer Sciences courses preferred.
Experience
Eight (8) years of related experience or equivalent combination of education and experience required to include three (3) years project management, office operations management, managed care, insurance-related and/or statistical analysis experience. Supervisory experience preferred.
Skills & Knowledge
Thorough knowledge of related field procedures or insurance-related procedures and/or managed care systems and operations
Strong knowledge of project management
Strong knowledge of statistical analysis
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)
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