Position: Account Manager - Great Lakes Automation Supply

Location: Lansing, MI

Job Id: 1633

of Openings: 1

Account Manager - Great Lakes Automation Supply

About The Kendall Group

Great Lakes Automation Supply (GLAS), a division of the Kendall Group, seeks a talented, creative, self-motivated individual for our Account Manager position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary:

Reporting to the Sales Manager, the Account Manager is a key member of the Sales team. The person in this role is responsible for outside customer sales and sales satisfaction through direct contact, phone, or other electronic communications in the Lansing and Saginaw area. Sales functions include territory management, customer interaction activities, identifying decision makers, making sales calls, uncovering needs and closing sales. Candidate will be placed in an established account base and will be responsible for achieving sales and margin objectives.

Exciting work you will do:

The essential duties and responsibilities of an Account Manager will consist of, but are not limited to, the following:

Contact customers, develop relationships, and continuously promote The Kendall Group's products and services

Keep CRM system up to date with account, contact and opportunity pipeline information

Attend sales meetings and other company meetings as requested; may attend industry shows and conventions

Professionally represent The Kendall Group in presentations, briefings and trade events

Entertain customers; maintain good will

Promote customer training (lunch and learns, etc.)

Make special or emergency deliveries if needed

Contribute to annual budgeting and forecasting process

Forward information on competitors' activities, and possible sales leads

Plan strategy, goals and objectives for each account

Regularly meet or exceed sales targets

Perform business reviews to align The Kendall Group's capabilities with client goals and present this to executive levels in the client organization

Make calls independently or with internal/external resources including technical and management in an effort to achieve account goals

Interact with The Kendall Group management and technical team to develop customer strategies, coordinate follow-up effort, maximize profits, close orders and ensure efficient and effective project delivery

Manage the proposal delivery process, including follow-up, and work with The Kendall Groups resources to develop proposals

Pursue desirable business that aligns with company goals

Maximize gross margin and achieve GLAS profit goals from assigned accounts

Participate in project management meetings w