Masco Corporation Inside Sales Representative in Sacramento, California
SUMMARY OF POSITION:
The Inside Sales Representative for Dealer Sales provides customer order support and product/business information for all dealer sales customers. This position acts as a business representative for the window distribution channel.
KEY DUTIES & RESPONSIBILITIES:
Provide quality customer order support for Milgard customer base.
Process and review dealer orders and requests and system generated acknowledgements and orders.
Communicate professionally with Milgard customers and internal customers regarding product and business issues.
Support the order fulfillment process by working extensively with Outside Sales Representatives, Production personnel, Customer Service, Credit and Delivery.
Create and execute MPS objectives, meeting MPS commitments and working within the guidelines of MPS; reflects Milgard business values and the Milgard philosophy in all business interactions. The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities. LEVEL OF SUPERVISION:
None EXPERIENCE REQUIRED:
Minimum of one (1) to two (2) years experience in customer service utilizing a customer relationship management (CRM) system, preferably in a manufacturing environment.
Previous window sales and/or customer service preferred EDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING:
High School diploma required, some college preferred ESSENTIAL ABILITIES:
Read, write and understand the English language
Work independently, at times under pressure
Sense of urgency; meeting of deadlines
Excellent customer service skills
Computer literacy and ability to learn new computer software programs
Excellent written and oral communication skills; strong organizational skills and attention to detail PHYSICAL REQUIREMENTS:
Prolonged sitting and terminal use and minimal lifting of office equipment and supplies
Overtime may be required. WORK ENVIRONMENT:
Work performed indoors in a climate controlled environment
Multiple phone lines & computer monitorsMilgard does not tolerate discrimination of any type, and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws. We believe in providing eligible and qualified employees with opportunities to advance. Milgard is an at-will employer.
Milgard Manufacturing Incorporated
Full or Part Time
Masco Corporation is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.
Masco Corporation is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish at https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPoster_ES.pdf
E-verify Right to Work Poster: English at https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-VerifyNativeDocuments/RighttoWorkPosterEnglish.pdf , Spanish at https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-VerifyNativeDocuments/RighttoWorkPosterSpanish.pdf
No visa sponsorship is available for this position, unless specified within the job description.
Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our portfolio of industry-leading brands includes Behr® paint; Delta® and Hansgrohe® faucets, bath and shower fixtures; KraftMaid® and Merillat® cabinets; Milgard® windows and doors; Kichler® decorative and outdoor lighting and HotSpring® spas. We leverage our powerful brands across product categories, sales channels and geographies to create value for our customers and shareholders.
Masco embraces its responsibility to the communities where we live, work and do business, and we are confident that our actions are making an important difference from coast to coast. We maintain partnerships with a wide range of organizations, including Habitat for Humanity, St. Jude Children’s Research Hospital, City of Hope, the Leukemia and Lymphoma Society, World Vision, United Way and countless other nonprofits both big and small.