REQUIREMENTS: High School Diploma or Equivalent required. No previous experience required. The ideal candidate should be passionate about outdoor activities, have excellent communication skills, and is committed to making every guest experience memorable. JOB DESCRIPTION: This vital role is the first point of contact for our guests, responsible for ensuring a smooth and welcoming check-in process, handling kayak rentals, and delivering exceptional customer service. Greet guests upon arrival and assist them with the check-in process. Manage kayak rental transactions, including processing payments, issuing equipment, and explaining rental terms and safety guidelines. Provide guests with detailed information about kayaking routes, points of interest, and safety practices. Ensure all rental equipment is in good condition and ready for use; report any maintenance needs. Maintain an organized and clean front desk and equipment storage area. Handle guest inquiries and resolve any issues with professionalism and a customer-first attitude.