Senior Manager, Strategy and Transformation

Requisition ID: 198133

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of the Client Solutions group in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

The Senior Manager is responsible for supporting the Director, Strategy & Transformation in the development and delivery of strategic initiatives across the Client Solutions ecosystem, including the planning, insurance, partnerships, training and analytics groups, as well as the Scotiatrust and Scotia iTRADE businesses, working closely with key internal and external stakeholders and support functions.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Works alongside the Director, Strategy and Transformation, to support regular business activities, including business planning, updating reporting dashboards, developing presentations and writing communications to internal and external partners to drive a deep understanding of business results.

• Oversees and contributes to the successful implementation of key change initiatives and sustainment programs intended to develop new opportunities, drive business results, and enhance the delivery of Client Solutions across the bank, working closely with internal stakeholders and support groups.

• Conducts research, identifies trends and performs financial analyses to identify opportunities for innovation, diversification, business and revenue growth; synthesizing information from various sources, packaging them into strategic insights and soliciting feedback from key stakeholders in order to develop recommendations to improve our service offering.

• Manages key projects to improve client experience and advisor/relationship manager engagement, optimize internal processes and tools. Responsibility for assigned projects includes maintaining a project plan, management of scope, budget, risk, communications and securing appropriate resources and support to ensure initiatives are completed correctly, on time and on budget.

• Leads frequent meetings with appropriate parties to ensure projects and initiatives are kept on track.

• Foster and maintain collaborative relationships with key internal and external stakeholders including senior leaders within the Bank to support the achievement of deliverables and objectives.

• Supports the delivery of key ScotiaPulse action plans to drive employee engagement

• Supports the delivery of department events (e.g., Town Halls), communications and leadership offsites/conferences.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

• Champions a high performance environment and contributes to an inclusive work environment.

Education / Experience / Other Information

• Post-secondary degree, preferably in Business Administration

• Five years of experience in corporate strategy or project management in the wealth management, banking or financial services industry, is an asset

• Deep understanding of Wealth Management Business lines

• Experience developing and delivering business line and/or executive communications

• Self-motivated; ability to work both independently and collaboratively with multi-functional teams

• Strong relationship management skills to effectively manage relationships across the Bank, its partners and external vendors

• Strong quantitative, analytical, and conceptual problem-solving skills combined with outstanding business acumen and attention to detail

• Strong project management experience, PMP is an asset

• Exceptional communication skills, both written and verbal

• Bilingual in English and French is an asset

• Advanced knowledge of MS Office including Word, Excel and PowerPoint

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.