Director-Oracle Product and Services

Location: WellSpan Health, York, PA

Schedule: Full Time

Sign-On Bonus Eligible

Remote/Hybrid

Regular

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General Summary

Is responsible for managing the programmatic aspects of the Oracle ERP business application (including finance, supply chain, human resources/payroll), ensuring its smooth operation. Coordinates among the pillars the strategic direction, continuous optimization and ongoing integration with related third-party applications.

Remote Work Capable

Essential Functions:

• Matrixed reporting to the Executive Committee working across pillars to coordinate optimization of Oracle through the quarterly releases for the system.

• Serves in leadership roles as both the director coordinating the business functions of the ERP and as the senior most IT leader over the application platform.

• Oversees the overall ERP system, ensuring smooth operations, addition of enhancements and optimizations to add value which enhance business outcomes.

• Demonstrates a deep understanding of all pillar business functions within the ERP and the interdependencies to coordinate impact of changes through releases or optimization for the business areas.

• Coordinates and aligns the work of all pillar activities to support business operations across WellSpan.

• Oversees release quarterly management to ensure procedures are predictable and mitigate production impact.

• Evaluates, determines and articulates resource requirements (financial, technical, and human resource), for quarterly release and optimization and impact of requested business and information system projects for the ERP system.

• Develops and implements quarterly release plans that include targeted support, coordinates ongoing education, and a clear roadmap for future staffing and enhancements.

• Coordinates with other boundary third-party applications and related support teams to ensure integration with the ERP application.

• Strategically influences talent and staffing in a matrixed environment to work across the pillars providing support as the program coordinator.

• Monitors the need and utilization of internal capacity and necessary third-party support service to achieve the optimal cost-effective staffing to provide system support.

• Communicates with and influences diverse audiences in a matrix environment.

• Develops budget(s) for the department/unit/entity and allocates funds within budget(s) to accomplish objectives.

Common Expectations:

• Supports and meets the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.

• Supports and meets the values and standards of the organization to safeguard patient and business/operational information.

Travel Requirements:

• Estimated Amount: 20% - Travel onsite as required

Qualifications

Minimum Education:

• Bachelors Degree Business, Information Systems, Finance, Human Resources, or other applicable degree Required

• Masters Degree Business Administration, Information Systems, or other applicable degree Preferred

Work Experience:

• 10+ years Information systems, ERP, or applicable experience Required and

• 5 years experience in a healthcare setting Required

Knowledge, Skills, and Abilities:

• Strong leadership skills to engender trust and team alignment in a heavily matrixed structure.

• Excellent problem-solving skills to diagnose and handle complex issues that arise in the live environment.

• Strong understanding of the associated business operations and ability to strategize, prioritize and implement plans for continuous system enhancement and optimization.

• Excellent communication and coordination skills to work with different teams and stakeholders.

• Effective leadership presence and team building skills to align competing priorities and disparate workflows in a complex organization.

• Knowledge of applications, project management & coordination of information systems deployed in a healthcare environment.

• Excellent human relations and oral/written communications skills.

• Proven managerial skills.

• Ability to develop and apply relevant management, CQI, LEAN, Six Sigma and health care delivery concepts and strategies.

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At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email atemployment@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.